Avoid Argumentation:
If resistance arises, step back and refocus on patient-centered engagement rather than pushing an agenda.

Wellness Coach: “I hear you. Changing routines can be tough. Let’s explore what feels doable for you.”
"Empowering Individuals to Make Better Choices…"
Avoid Argumentation:
If resistance arises, step back and refocus on patient-centered engagement rather than pushing an agenda.

Wellness Coach: “I hear you. Changing routines can be tough. Let’s explore what feels doable for you.”
Identify Patients' Values:
Explore what is most meaningful to the patient and connect their health goals to these values.

Doctor: “What’s most important to you when it comes to your health and family?”
Practice ‘OARS’ Skills:
Open questions, Affirmations, Reflective listening, and Summarizing are the core skills of MI.

Doctor: “You’re trying hard, and I can see how much this matters to you. Tell me more.”
Listen for ‘Change Talk’:
Pay attention to phrases that indicate a desire, ability, reason, or need to change, and encourage it.

Doctor: “I hear you saying that you’d like to feel better. What do you think would help with that?”
Ask Permission Before Giving Advice:
By asking first, you respect patient autonomy and open the door for more collaborative communication.

Diabetic Educator: “Would it be alright if I shared some suggestions on nutrition?”
Set Manageable Goals:
Break down big goals into smaller, achievable steps that feel less overwhelming for patients.

Doctor: “How about we start with a goal of walking 10 minutes each day this week?”
Explore the Pros and Cons:
Help patients weigh the benefits and drawbacks of making a change to clarify their goals.

Doctor: “What are the benefits you see in exercising more, and what makes it challenging?”
Recognize Ambivalence:
Many patients feel two ways about change; acknowledge this as a normal part of the process.

Doctor: “It sounds like part of you wants to change, but it also feels overwhelming.”
In Malaysia’s heart, on every plate,
Rice sits proudly, a timeless fate.
From morning meals to dinners late,
Its grains the comfort we celebrate.
But times have changed, our lives grown still,
With each spoonful, we eat our fill.
Balance, they say, can help us heal,
Less on the plate, more strength and will.

In Malaysia’s heart, on every plate,
Rice sits proudly, a timeless fate.
From morning meals to dinners late,
Its grains the comfort we celebrate.
But times have changed, our lives grown still,
With each spoonful, we eat our fill.
Balance, they say, can help us heal,
Less on the plate, more strength and will.
