Pharmacist: Hello! Thanks for coming in today. How can I assist you?
Patient: My doctor said I should see you to talk about my medications and managing my diabetes better.
Pharmacist: That’s great that you’re taking this step. Managing diabetes can be challenging, but with the right support, it’s definitely possible. Let’s start with your current medications. Are you taking them as prescribed?
Patient: I try, but honestly, I sometimes forget, especially when I’m busy.
Pharmacist: That’s understandable—life gets hectic! Can you tell me which medications you’re currently on and how often you’re taking them?
Patient: I’m taking metformin twice a day and some blood pressure pills in the morning. But sometimes, I skip the second dose of metformin if I’m not feeling hungry.
Pharmacist: Thanks for sharing that. It’s important to understand how these medications work. Metformin helps keep your blood sugar steady throughout the day, whether or not you’re eating. Taking it consistently is key to managing your diabetes effectively. What do you think makes it hard to stick to the second dose?
Patient: I guess I don’t see the point if I’m not eating much. Plus, I get busy and forget.
Pharmacist: I see. You’re trying to adjust based on your meals and daily routine, which shows you’re thinking about your health. Let’s figure out a way to make it easier for you to remember and stick to the schedule. Would reminders on your phone or linking it to a daily habit—like brushing your teeth—help?
Patient: Maybe. I do check my phone a lot, so a reminder might work.
Pharmacist: Great idea! Setting a phone reminder can be really effective. If you’d like, I can help you set that up before you leave today.
This conversation highlights the pharmacist’s role in addressing medication adherence while using motivational interviewing techniques to empower the patient.