OARS is a foundational framework in Motivational Interviewing (MI), guiding healthcare professionals to engage with clients effectively. It stands for Open-ended questions, Affirmations, Reflective listening, and Summarizing.
Doctor: “You said your job makes it hard to eat well. What’s a typical workday like?”
Patient: “Nonstop meetings, no time for meals.”
Doctor: “That sounds exhausting. What about keeping quick snacks, like nuts or fruits, at your desk?”
Reflective listening